FAQs

Always store chocolate in a cool, dry location away from a heat source and direct light.

The ideal storage environment should maintain a consistent temperature between 55 and 68 degrees Fahrenheit. If stored in temperatures higher than that, the chocolate may begin to soften, compromising the appearance and flavor profile.

If storing in a refrigerator for short-term purpose, please keep chocolates in a tightly sealed plastic bag so they retain their beautiful shine. Remove from fridge about 15-20 minutes before eating, but keep them in the plastic until they've reached room temperature. The ideal humidity for chocolate storage is 55 percent, and regular refrigeration units are too humid for long-term storage and will cause condensation.

Keep chocolate away from sources of strong odors, since chocolate absorbs the odors of food and other strongly smelling products around it, which can adversely affect the flavor.

Our chocolates are handmade daily in small batches, for peak freshness we suggest consuming chocolates within 10 days upon arrival. The shelf life under ideal storage conditions is 3-4 weeks.

The refrigerator is not recommended for long term storage, however for short term purposes (under 10 days) the chocolates will be fine. It is important to keep them tightly sealed in plastic or plastic container. We also highly recommend the vegetable drawer for storage which has less humidity than other areas in the refrigerator. 

We recommended keeping caramel from humid environments. Caramel will absorb moisture and eventually turn hard and crystalize. Our recommendation is to consume the caramel within 3 weeks of arrival. The shelf life under ideal storage conditions can be up to 2-3 months.

We use one kitchen to produce all of our products, so all products are at risk of containing cross-contamination for nuts, soy, milk, egg, gelatin, and gluten. We make every effort to sanitize all kitchen equipment, tables, and food stations. However, if you have a severe or life-threatening allergy we recommend not purchasing our products. We would rather lose a sale than make a customer sick. Please refer to our flavor page to see detailed allergen product information.

Yes, if you contact us within 24 hours from the time of purchase, we will try to accommodate requests. Simply, email us at hello@yummyworks.com and we will send you a new order confirmation.

Perishables cannot be returned. If you experience issues with your order please contact us within 7 days of purchase at hello@yummyworks.com or use the contact form located at Yummyworks.com and we will work with you on a resolution. We will do everything we can to make your experience at Yummyworks an excellent one. 

Note if overnight shipping was not selected at checkout, we cannot assume responsibility for melted sad-looking candy. We cannot control the environment your treats are shipped. Please refer to our shipping policies above. 

We cannot process exchanges for perishables.

If you have any questions, we’re always available by email at hello@yummyworks.com, and we’ll make sure to get back to you within 24 hours or sooner.

At this time all boxes are pre-selected based on the variety of flavor options available. However, this is a feature we will be rolling out in the future.

Currently, we only produce chocolates for retail and our corporate partners. We will consider special events such as parties, weddings, etc as a future option of our business. We also do not provide wholesale pricing.